At Itrootz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Provided voluntarily by you, such as:
- Name
- Email address
- Phone number
- Business information
- Project details or inquiries
Technical Information
Automatically collected when you browse our website, including:
- IP address
- Browser type
- Device information
- Cookies and tracking data
- Pages visited and time spent
Payment Information
If you purchase a service, we may collect payment details through secure third-party platforms.
We do not store credit card information.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services
- Respond to inquiries and customer support requests
- Send updates, proposals, and service-related communication
- Analyse website performance and user behaviour
- Personalise your experience on our website
- Maintain security and prevent fraud
We never sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
- Improve website performance
- Enhance user experience
- Track analytics and website interactions
- Deliver personalised content or ads (if applicable)
You may disable cookies in your browser settings, but some features may not work correctly.
4. How We Protect Your Data
We use industry-standard security measures to protect your information, including:
- Encrypted communication
- Secure servers and firewalls
- Restricted access to sensitive data
While we take all reasonable precautions, no online system is 100% secure.
5. Sharing of Information
We may share information with:
Trusted Service Providers
Platforms that help us deliver our services — such as hosting, analytics, payment gateways, or marketing tools.
Legal Requirements
If required by law, regulation, or to protect our rights and property.
We never share data with unauthorized third parties.
6. Third-Party Links
Our website may include links to external sites.
We are not responsible for their privacy practices or content.
Please review their privacy policies separately.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
After that, data may be securely deleted or anonymised.
8. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion of data
- Object to processing
- Withdraw consent
- Request a copy of your data
To exercise any of these rights, contact us at info@itrootz.com.
9. Children’s Privacy
We do not knowingly collect information from children under 16.
If you believe data has been collected in error, contact us and we will remove it promptly.
10. Updates to This Policy
We may update this Privacy Policy as needed.
Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact us:
📧 Email: info@itrootz.com
🌐 Website: itrootz.com